- At SWANSOFT, we value customer feedback and incorporate it into our product development process. This customer-centric approach inspires us to release new products almost every year, ensuring our electric secateurs and tying machines meet the evolving needs of our customers.
- We have established overseas warehouses in Germany, France, Italy, Spain, and Poland. This strategic expansion enables us to deliver our products to most European countries within 7 days, ensuring swift and efficient order processing for our valued distributers and end customers.
- Our commitment to customer satisfaction is exemplified by our two-year warranty and dedicated after-sales support. With service points in Italy and Poland, we promptly address any issues that arise, providing efficient solutions and ensuring a hassle-free experience for our customers.